DriveShift Support
Questions about the app, a diagnostic explanation, or your information? Contact the project directly.
What to include
- The feature you were using and a short description of the issue.
- Your app version, iPhone model, and iOS version, if available.
- The exact error message and the steps that led to it.
- For OBD issues: the adapter model and vehicle year, make, and model.
Remove faces, license plates, VINs, passwords, and other unnecessary personal details from screenshots or recordings before emailing.
Common questions
Is the app available on the App Store?
Not yet. DriveShift is in development. This site introduces the project and provides a contact point.
Why won’t my OBD adapter connect?
When safely parked, check that the adapter is powered, Bluetooth is enabled, and DriveShift has Bluetooth permission. Confirm compatibility with your adapter’s documentation. Not every adapter and vehicle supports the same data.
Why did online analysis fail?
Check your connection and try again. If it continues, email the error message and the feature involved. Do not resend unnecessary sensitive information.
How can I request deletion of my information?
Use the available History, Reports, and vehicle-settings controls for locally stored information. For information sent to support or questions about server records, email us with the subject “DriveShift privacy request.” See the Privacy Policy for details.
Vehicle safety
Support is not an emergency or roadside service. For an urgent vehicle safety issue, seek appropriate local assistance. AI explanations are not a confirmed diagnosis.